Terms and Conditions

Last Updated: December 27, 2025

Welcome to Luvvies

Thank you for choosing Luvvies, Pakistan’s premier destination for quality plush toys and teddy bears. These Terms and Conditions (“Terms”, “Agreement”) constitute a legally binding agreement between you (“Customer”, “You”, “Your”) and Luvvies, a registered business operating in Pakistan.

By accessing our website at https://luvvies.pk (“Website”, “Site”), making a purchase, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy, Shipping Policy, and Return and Refund Policy.

IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE OUR WEBSITE OR PURCHASE OUR PRODUCTS.

1. Company Information

Legal Entity: Luvvies
Principal Place of Business: House #117, Sector A, Ghazikot Township, Mansehra, Khyber Pakhtunkhwa, Pakistan
Contact Email: info@luvvies.pk
Contact Phone: +92-333-5028358
Website: https://luvvies.pk
Business Registration: [Insert NTN/STRN Number when available]

Luvvies operates as an e-commerce platform providing premium plush toys, teddy bears, and related products to customers throughout Pakistan.

2. Definitions

For purposes of these Terms:

  • “Company”, “We”, “Us”, “Our” refers to Luvvies
  • “Customer”, “You”, “Your” refers to the individual or entity accessing or using our services
  • “Products” refers to all plush toys, teddy bears, accessories, and related items offered for sale
  • “Services” refers to the e-commerce platform, website functionality, customer support, and all related offerings
  • “Order” means a purchase request submitted by you through our Website
  • “Account” means the registered user profile created on our Website
  • “Content” refers to text, images, videos, designs, trademarks, and other materials on our Website
  • “Personal Information” means any data that can identify you, as defined in our Privacy Policy

3. Acceptance of Terms

3.1 Binding Agreement

By accessing our Website, creating an account, placing an order, or using our Services in any manner, you enter into a legally binding contract with Luvvies and agree to comply with these Terms.

3.2 Additional Policies

These Terms incorporate by reference our:

  • Privacy Policy (governing collection and use of personal data)
  • Shipping Policy (governing delivery terms and timeframes)
  • Return and Refund Policy (governing returns, exchanges, and refunds)

All policies form an integral part of this Agreement.

3.3 Continued Use

Your continued use of our Website after any modifications to these Terms constitutes acceptance of those changes.

4. Eligibility and Account Registration

4.1 Age Requirement

You must be at least 18 years of age to use our Website and purchase Products. By using our Services, you represent and warrant that you meet this age requirement.

Individuals under 18 may use our Website only with the involvement and supervision of a parent or legal guardian who agrees to be bound by these Terms.

4.2 Account Creation

While browsing is available to all visitors, creating an account enables enhanced features, including:

  • Order tracking and history
  • Saved shipping addresses
  • Wishlist functionality
  • Exclusive member offers
  • Faster checkout process

4.3 Account Accuracy and Security

When creating an account, you agree to:

  • Provide accurate information: All registration information must be true, complete, and current
  • Maintain updated information: Promptly update your account details when information changes
  • Protect your credentials: Keep your password confidential and not share account access
  • Notify us of unauthorized use: Immediately inform us if you suspect unauthorized account access
  • Accept responsibility: You are responsible for all activities conducted through your account

4.4 Account Suspension and Termination

We reserve the right to suspend or terminate accounts that:

  • Violate these Terms
  • Engage in fraudulent activity
  • Provide false information
  • Abuse our Services or staff
  • Remain inactive for over 24 months

4.5 Multiple Accounts

Creating multiple accounts to circumvent purchase limits, abuse promotions, or engage in fraudulent activity is strictly prohibited and may result in a permanent ban and legal action.

5. Product Information and Descriptions

5.1 Product Representations

We make every reasonable effort to accurately display our Products, including:

  • Detailed descriptions and specifications
  • High-quality photographs from multiple angles
  • Accurate color representations
  • Correct dimensions and materials information

5.2 Display Limitations

Important Disclaimers:

  • Color variations: Product colors may vary slightly from images due to monitor settings, lighting, and photography techniques. We cannot guarantee exact color matching.
  • Size variations: Handcrafted items may have minor variations in size (typically ±2cm) from stated measurements.
  • Material texture: Photographs may not fully capture the texture and softness of plush materials.
  • Accessories: Unless explicitly stated, accessories shown in lifestyle photographs are for styling purposes only and are not included with the product.

5.3 Product Availability

  • Products are subject to availability and may be discontinued without notice
  • All sales are subject to stock availability at the time of order processing
  • Pre-ordered items will be clearly marked with expected delivery dates
  • We reserve the right to limit quantities available to any customer or geographic region

5.4 Customization and Personalization

  • Custom or personalized products are made to your specifications and cannot be returned unless defective
  • Once production begins on custom items, cancellations cannot be accommodated
  • You are responsible for providing accurate customization details (names, messages, dates)
  • We are not liable for errors in customization that result from incorrect information provided by you

5.5 Product Safety

All Luvvies products meet applicable Pakistani safety standards. However:

  • Small parts may pose choking hazards for children under 3 years
  • Products are intended for decorative and gentle play use
  • Not suitable for aggressive play or outdoor use
  • Follow care instructions to maintain product quality and safety

6. Pricing and Payment Terms

6.1 Currency

All prices are listed in Pakistani Rupees (PKR) unless otherwise stated.

6.2 Pricing Accuracy

While we strive for accuracy, pricing errors may occur. We reserve the right to:

  • Correct any pricing errors on our Website
  • Update product prices at any time without prior notice
  • Cancel or refuse orders placed for incorrectly priced products
  • Contact you for instructions before processing orders affected by pricing errors

Manifest Pricing Errors: If a product is listed at an obviously incorrect price (e.g., Rs. 50 for an item typically priced at Rs. 5,000), we are not obligated to honor that price.

6.3 Taxes

All prices include applicable Sales Tax as mandated by Pakistani tax authorities. Tax amounts are calculated at checkout based on your delivery address.

6.4 Payment Methods Accepted

We accept the following payment methods:

  • Credit/Debit Cards: Visa, Mastercard (processed through secure payment gateway)
  • Bank Transfer: Direct bank deposit (order held until payment confirmation)
  • Cash on Delivery (COD): Available for orders under Rs. 15,000 in selected areas (additional Rs. 100 COD fee applies)
  • Mobile Wallets: JazzCash, Easypaisa (where available)

6.5 Payment Authorization

By providing payment information, you represent and warrant that:

  • You are authorized to use the payment method
  • Information provided is accurate and complete
  • Sufficient funds or credit are available to complete the transaction

6.6 Payment Security

  • All online payments are processed through PCI-DSS compliant payment gateways
  • We do not store complete credit card information on our servers
  • Card information is encrypted during transmission
  • For security, we may request additional verification for large orders or first-time purchases

6.7 Failed Payments

If payment authorization fails:

  • Your order will not be processed
  • You will be notified by email
  • You may retry payment or choose an alternative method
  • Orders unpaid within 48 hours will be automatically cancelled

6.8 Promotional Codes and Discounts

  • Promotional codes cannot be combined unless explicitly stated
  • Codes are non-transferable and have no cash value
  • We reserve the right to cancel orders that abuse promotional offerings
  • Discounts apply to product prices only, not shipping or taxes (unless specified)
  • Expired or invalid codes will not be accepted

7. Order Process and Acceptance

7.1 Placing an Order

When you place an order through our Website, you make an offer to purchase Products subject to these Terms. The order process includes:

  1. Adding to cart: Select products and quantities
  2. Checkout: Provide shipping and payment information
  3. Review: Confirm order details before submission
  4. Submit: Click “Place Order” or equivalent button

7.2 Order Confirmation vs. Order Acceptance

IMPORTANT: Receipt of an order confirmation email does NOT guarantee that your order has been accepted.

  • Order Confirmation Email: Acknowledges we received your order request (typically sent within minutes)
  • Order Acceptance Email: Confirms we have accepted your order and begun processing (typically sent within 24 hours)

7.3 Our Right to Accept or Decline Orders

We reserve the absolute right to accept or decline any order for any reason, including but not limited to:

  • Product unavailability or stock depletion
  • Pricing or product information errors
  • Payment authorization failure
  • Suspected fraudulent activity
  • Inability to verify customer information
  • Geographic shipping restrictions
  • Orders that appear to be from resellers or bulk purchasers (at our discretion)
  • Previous violation of our Terms

7.4 Order Modifications and Cancellations

Before Order Acceptance (Before Dispatch):

  • You may cancel or modify orders by contacting us at info@luvvies.pk
  • Requests must be made before 2:00 PM on business days for same-day processing
  • Full refund issued for pre-paid orders; no charges for unpaid COD orders

After Order Acceptance (After Dispatch):

  • Orders cannot be modified or cancelled once dispatched
  • You may refuse delivery and return per our Return Policy (return shipping at your cost)
  • Custom/personalized items cannot be cancelled once production begins

7.5 Order Verification

For security purposes, we may contact you to verify:

  • Delivery address details
  • Payment information (without requesting sensitive card details)
  • Order intent for unusually large quantities
  • Identity for high-value orders

Failure to respond within 48 hours may result in order cancellation.

7.6 Stock Availability

  • Products are subject to availability at the time of order processing
  • If an item becomes unavailable after you order, we will:
  • Contact you within 24 hours
  • Offer a suitable alternative of equal or greater value
  • Process a full refund if you decline the alternative
  • We are not liable for any damages arising from product unavailability

8. Shipping and Delivery

All shipping and delivery terms are governed by our comprehensive Shipping Policy. Key points include:

  • Delivery timeframes: Vary by location (2-8 business days)
  • Shipping costs: Free over Rs. 7,500 (non-sale items); otherwise Rs. 250-450 depending on location
  • Delivery confirmation: Required signature or proof of delivery
  • Failed deliveries: Up to 3 delivery attempts before return to the warehouse
  • Shipping restrictions: No PO Boxes; physical addresses only

Please refer to our Shipping Policy for complete details.

9. Returns, Refunds, and Exchanges

All returns, refunds, and exchanges are governed by our comprehensive Return and Refund Policy. Key points include:

  • Return window: 14 days from delivery
  • Condition requirements: Unused, with tags, in original packaging
  • Return process: Contact us for Return Authorization (RA) number
  • Refund timeline: 3-5 business days inspection + 5-10 business days bank processing
  • Non-returnable items: Personalized items, final sale products, items with broken hygiene seals

Please refer to our Return and Refund Policy for complete details.

10. Intellectual Property Rights

10.1 Ownership of Content

All Content on our Website, including but not limited to:

  • Luvvies brand name, logo, and trademarks
  • Product designs and patterns
  • Photographs, images, and graphics
  • Text, descriptions, and copy
  • Website design, layout, and code
  • Videos and multimedia content

…is the exclusive property of Luvvies or our licensed partners and is protected by Pakistani and international intellectual property laws, including the Trade Marks Ordinance, 2001 and Copyright Ordinance, 1962.

10.2 Trademark Rights

The following are registered or common law trademarks of Luvvies:

  • “Luvvies” name and logo
  • Product line names and designs
  • Packaging designs and trade dress

Unauthorized use of our trademarks in commerce or in any manner that causes confusion is strictly prohibited.

10.3 Restrictions on Use

You may NOT:

  • Copy, reproduce, or duplicate any Content for commercial purposes
  • Use our trademarks, logos, or brand elements without written permission
  • Create derivative works based on our product designs
  • Frame, mirror, or scrape our Website content
  • Reverse engineer or decompile any Website code or features
  • Use automated tools (bots, scrapers) to access or collect Website data
  • Remove or alter copyright, trademark, or proprietary notices

10.4 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to:

  • Access and view our Website for personal, non-commercial use
  • Print single copies of Content for personal reference only
  • Share product links via social media share buttons provided on our Website

10.5 User-Generated Content

If you submit content to our Website (reviews, photos, comments):

  • You retain ownership of your content
  • You grant us a worldwide, perpetual, royalty-free license to use, reproduce, modify, and display your content for business purposes
  • You represent that you own all rights to the submitted content
  • You waive any moral rights in content used by us

10.6 Copyright Infringement Claims

If you believe your intellectual property rights have been violated on our Website, contact us at info@luvvies.pk with:

  • Description of the copyrighted work
  • Location of infringing material on our Website
  • Your contact information
  • Statement of good faith belief
  • Statement under penalty of perjury that the information is accurate

11. User Conduct and Prohibited Activities

11.1 Acceptable Use

You agree to use our Website and Services only for lawful purposes and in accordance with these Terms.

11.2 Prohibited Activities

You may NOT:

Technical Interference:

  • Transmit viruses, malware, or harmful code
  • Attempt to gain unauthorized access to our systems
  • Interfere with Website operation or security features
  • Use automated scripts or bots without permission
  • Overload our servers or networks

Fraudulent Activity:

  • Use stolen or unauthorized payment methods
  • Provide false information during account creation or checkout
  • Impersonate another person or entity
  • Create multiple accounts to abuse promotions
  • Engage in price manipulation or false bidding (if applicable)

Abusive Behavior:

  • Harass, threaten, or intimidate our staff or other customers
  • Post defamatory, obscene, or offensive content
  • Use our Services for spam or unsolicited commercial messages
  • Violate others’ privacy or intellectual property rights

Commercial Misuse:

  • Resell Products without authorization as a Luvvies dealer
  • Use Products for commercial purposes without licensing
  • Purchase in bulk for unauthorized resale
  • Misrepresent yourself as affiliated with Luvvies

Legal Violations:

  • Use our Services for any unlawful purpose
  • Violate any Pakistani or international laws
  • Facilitate illegal activity through our platform

11.3 Consequences of Prohibited Activities

Violations may result in:

  • Immediate account termination
  • Order cancellation without refund
  • Legal action and liability for damages
  • Reporting to law enforcement authorities
  • Permanent ban from using our Services

12. Privacy and Data Protection

12.1 Privacy Policy

Our collection, use, and protection of your personal information is governed by our comprehensive Privacy Policy, which is incorporated into these Terms by reference.

12.2 Data You Provide

By using our Services, you consent to our collection and use of:

  • Account information (name, email, phone number)
  • Shipping and billing addresses
  • Payment information (processed securely through third-party gateways)
  • Order history and preferences
  • Communication records
  • Device and usage information

12.3 Data Security

We implement industry-standard security measures, including:

  • SSL encryption for data transmission
  • Secure payment gateway integration
  • Regular security audits
  • Restricted access to personal information
  • Compliance with applicable data protection regulations

However, no internet transmission is 100% secure, and we cannot guarantee the absolute security of your information.

12.4 Your Data Rights

Subject to Pakistani law, you have rights to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Opt-out of marketing communications
  • Export your data in a portable format

Contact info@luvvies.pk to exercise these rights.

13. Third-Party Services and Links

13.1 Third-Party Services

Our Website may integrate third-party services, including:

  • Payment gateways (for secure payment processing)
  • Shipping carriers (for delivery services)
  • Analytics tools (for Website performance monitoring)
  • Social media platforms (for sharing functionality)
  • Customer service tools (for support chat)

These services operate under their own terms and privacy policies.

13.2 Third-Party Links

Our Website may contain links to third-party websites for your convenience. We do not:

  • Control or endorse third-party websites
  • Warrant the accuracy of third-party content
  • Assume liability for third-party services
  • Take responsibility for third-party privacy practices

13.3 Your Responsibility

You access third-party websites and services at your own risk. We recommend reviewing their terms and privacy policies before engaging with them.

14. Product Warranties and Disclaimers

14.1 Limited Quality Warranty

Luvvies warrants that Products will:

  • Be free from manufacturing defects at the time of delivery
  • Match the description provided on our Website
  • Be made with materials safe for the intended use

This warranty is valid for 30 days from delivery and covers defects in materials and workmanship under normal use.

14.2 Warranty Exclusions

Our warranty does NOT cover:

  • Normal wear and tear from use
  • Damage from misuse, abuse, or improper care
  • Damage from washing contrary to care instructions
  • Alterations or modifications made by the customer
  • Products purchased from unauthorized resellers
  • Damage occurring during return shipping

14.3 Warranty Remedies

For valid warranty claims, we will (at our discretion):

  • Replace the defective product
  • Provide store credit for equal value
  • Issue a full refund

To make a warranty claim, contact info@luvvies.pk within 30 days with proof of purchase and photos of the defect.

14.4 Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY PAKISTANI LAW:

AS-IS BASIS:
Except for the express limited warranty above, Products and Services are provided “AS IS” and “AS AVAILABLE” without any warranties of any kind, either express or implied.

IMPLIED WARRANTIES DISCLAIMER:
We disclaim all implied warranties, including, but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy, reliability, or completeness of content
  • Uninterrupted or error-free operation
  • Security of the website or data transmission

NO GUARANTEE:
We do not warrant that:

  • Our Website will meet your requirements
  • Website operation will be timely, secure, or error-free
  • Results from using Services will be accurate or reliable
  • Quality of Products will meet all expectations
  • Any errors will be corrected

14.5 Consumer Rights

Nothing in these disclaimers limits your statutory consumer rights under Pakistani law, including rights under the Consumer Protection Law or Sale of Goods Act, which cannot be waived by agreement.

15. Limitation of Liability

15.1 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY PAKISTANI LAW:

The total aggregate liability of Luvvies, our directors, officers, employees, affiliates, agents, contractors, and suppliers for any claims arising from your use of our Website or purchase of Products shall not exceed the amount you paid for the specific Product or Service giving rise to the claim, or PKR 10,000, whichever is less.

15.2 Exclusion of Consequential Damages

IN NO EVENT SHALL LUVVIES BE LIABLE FOR:

  • Indirect damages: Lost profits, revenue, savings, or business opportunities
  • Consequential damages: Costs of substitute products or services
  • Special damages: Emotional distress or reputational harm
  • Incidental damages: Time lost or inconvenience
  • Punitive damages: Exemplary or punitive awards

This exclusion applies even if we have been advised of the possibility of such damages and regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise).

15.3 Specific Exclusions

We are not liable for:

Website Issues:

  • Interruptions, downtime, or technical failures
  • Loss of data or corrupted data transmission
  • Viruses or malicious code from third parties
  • Unauthorized access to your account

Product Issues:

  • Suitability for any particular purpose
  • Allergic reactions to materials (absent our negligence)
  • Expectations not explicitly stated in product descriptions

Third-Party Actions:

  • Courier delays or loss during shipping
  • Payment gateway technical failures
  • Third-party website content or services

Force Majeure: (See Section 17)

15.4 Limitations on Limitations

Some jurisdictions do not allow exclusion of certain warranties or limitation of liability for consequential damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

Nothing in these Terms excludes or limits our liability for:

  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Any other liability that cannot be limited under Pakistani law

16. Indemnification

16.1 Your Indemnification Obligation

You agree to indemnify, defend, and hold harmless Luvvies, our parent company, subsidiaries, affiliates, officers, directors, employees, agents, contractors, licensors, suppliers, and service providers from and against any and all:

  • Claims, demands, and causes of action
  • Losses, damages, and liabilities
  • Costs and expenses (including reasonable attorney fees)

Arising from or related to:

Your Breach: Violation of these Terms or incorporated policies
Your Conduct: Prohibited activities or misuse of Services
Your Content: User-generated content you submit
Your Negligence: Negligent or willful misconduct
Legal Violations: Your violation of any laws or third-party rights
Account Misuse: Unauthorized use of your account that you failed to prevent

16.2 Defense and Settlement

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, at our expense. You will cooperate fully with us in asserting any available defenses and will not settle any claim without our prior written consent.

17. Force Majeure

17.1 Definition

Neither party shall be liable for any failure or delay in performance under these Terms due to circumstances beyond their reasonable control, including but not limited to:

Natural Events:

  • Floods, earthquakes, storms, or other natural disasters
  • Epidemics, pandemics, or public health emergencies
  • Extreme weather conditions

Government Actions:

  • Acts of government or regulatory authorities
  • Laws, regulations, orders, or embargoes
  • Import/export restrictions

Infrastructure Failures:

  • Power outages or telecommunications failures
  • Internet service provider failures
  • Transportation or courier service disruptions

Social Unrest:

  • War, terrorism, riots, or civil disturbance
  • Strikes or labor disputes (not involving our employees)

Supplier Issues:

  • Material shortages beyond our control
  • Supplier failures or bankruptcies

17.2 Effect on Obligations

During a force majeure event:

  • Affected obligations are suspended for the duration
  • Timeframes for performance are extended accordingly
  • We will make reasonable efforts to minimize impact
  • We will notify you of the event and expected duration

17.3 Right to Cancel

If a force majeure event continues for more than 30 days, either party may terminate affected orders without liability, and you will receive a full refund for undelivered Products.

18. Dispute Resolution and Governing Law

18.1 Governing Law

These Terms and your use of our Services shall be governed by and construed in accordance with the laws of Pakistan, without regard to conflict of law principles.

All transactions and relationships between you and Luvvies are subject to Pakistani law, including but not limited to:

  • Sale of Goods Act, 1930
  • Contract Act, 1872
  • Consumer Protection Law (as applicable)
  • Electronic Transactions Ordinance, 2002

18.2 Jurisdiction and Venue

Subject to the arbitration provision below, you agree that:

  • Exclusive jurisdiction: Courts in Abbottabad, Khyber Pakhtunkhwa, Pakistan shall have exclusive jurisdiction over any disputes
  • Venue: Any legal proceedings must be brought in courts located in Abbottabad
  • Waiver of objection: You waive any objection to venue or inconvenient forum

18.3 Mandatory Pre-Dispute Resolution

Before initiating any legal action, you agree to:

Step 1: Direct Communication (30 Days)

  • Contact our customer service at info@luvvies.pk
  • Clearly describe the dispute and desired resolution
  • Provide us 30 days to investigate and respond

Step 2: Mediation (Optional, 30 Days)

  • If direct communication fails, either party may propose mediation
  • Mediation conducted in Abbottabad by mutually agreed mediator
  • Each party bears their own mediation costs

18.4 Arbitration (Optional)

For disputes involving amounts less than PKR 100,000, parties may agree to binding arbitration instead of court proceedings:

  • Arbitration Rules: Conducted under Pakistan Arbitration Act, 1940
  • Arbitration Seat: Abbottabad, Pakistan
  • Language: English and/or Urdu
  • Arbitrator: Single arbitrator mutually agreed upon
  • Decision: Final and binding, enforceable in Pakistani courts
  • Costs: Each party bears their own costs unless arbitrator decides otherwise

18.5 Small Claims Exception

Notwithstanding the above, either party may bring a claim in small claims court if it qualifies for such jurisdiction.

18.6 Class Action Waiver

You agree that disputes will be resolved individually and not as part of any class, consolidated, or representative action. You waive any right to participate in class actions against Luvvies.

18.7 Injunctive Relief

Nothing in this section prevents either party from seeking injunctive or equitable relief in court for:

  • Intellectual property infringement
  • Breach of confidentiality
  • Unauthorized access to systems
  • Violation of data protection laws

18.8 Time Limitation on Claims

Any claim or cause of action arising from these Terms or use of our Services must be filed within ONE (1) YEAR after the claim arose, or it shall be permanently barred.

19. Modifications to Terms

19.1 Right to Modify

Luvvies reserves the right to update, change, or replace any part of these Terms at our sole discretion. We may modify these Terms to:

  • Reflect changes in our Services or business practices
  • Comply with legal or regulatory requirements
  • Address security, fraud, or abuse concerns
  • Improve clarity or correct errors

19.2 Notification of Changes

When we make material changes to these Terms, we will:

Website Notification:

  • Update the “Last Updated” date at the top of this page
  • Post the revised Terms on our Website

Direct Notification (for significant changes):

  • Send email notification to your registered email address
  • Display prominent notice on our Website homepage
  • Provide pop-up notification upon your next login

19.3 Effective Date

  • Minor changes: Effective immediately upon posting
  • Material changes: Effective 30 days after notification
  • Legal compliance changes: Effective immediately as required by law

19.4 Your Acceptance

Your continued use of our Website or Services after Terms are updated constitutes your acceptance of the revised Terms.

If you do not agree to modified Terms, you must:

  • Stop using our Website and Services
  • Contact us to close your account
  • Cancel any pending orders (subject to cancellation policies)

19.5 No Retroactive Effect

Unless required by law, changes to Terms will not apply retroactively to disputes or transactions that occurred before the effective date of changes.

19.6 Your Responsibility

It is your responsibility to periodically review these Terms. We recommend checking this page monthly or before making purchases.

20. Severability

20.1 Invalid Provisions

If any provision of these Terms is determined by a court of competent jurisdiction to be:

  • Unlawful
  • Void
  • Unenforceable
  • Invalid

Such provision shall be:

  • Severed from these Terms
  • Enforced to the maximum extent permissible by law
  • Reformed to reflect the parties’ original intent if possible

20.2 Remaining Terms

The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provisions, which shall remain in full force and effect.

21. Entire Agreement

21.1 Complete Understanding

These Terms, together with our Privacy Policy, Shipping Policy, and Return and Refund Policy, constitute the entire agreement between you and Luvvies regarding use of our Website and Services.

21.2 Supersedes Prior Agreements

These Terms supersede all prior:

  • Oral or written communications
  • Proposals or agreements
  • Understandings or representations
  • Previous versions of Terms

21.3 No Waiver

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

No waiver by us of any breach or default shall be deemed a waiver of any subsequent breach or default.

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